Privacy Policy

1. Introduction

Shanghai Xuanhuang Miaoguo Medical Technology Co., Ltd. ("XHMG", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xhmg-global.com or engage with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, and mailing address when you contact us, request samples, or submit inquiries.
• Business Information: Company details, product requirements, order history, and communication records related to our B2B services.
• Technical Data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
• Communication Data: Records of correspondence when you contact us via email, phone, or our contact form.

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To process sample requests and business orders
• To send you relevant product information and business communications
• To improve our website, products, and services
• To comply with legal obligations and protect our rights
• To maintain business relationships and fulfill contractual obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us with website hosting, email services, shipping, and business operations.
• Business Partners: Logistics companies and payment processors necessary to fulfill orders.
• Legal Requirements: When required by law, court order, or government regulations.
• Business Transfers: In connection with any merger, acquisition, or sale of company assets.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Business records and correspondence are typically retained for 7 years in accordance with commercial regulations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access and obtain a copy of your personal data
• Right to rectify inaccurate or incomplete information
• Right to request deletion of your personal data
• Right to restrict or object to certain processing activities
• Right to data portability
• Right to withdraw consent at any time

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

9. International Data Transfers

As a global business, we may transfer your personal data to countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: